QA & Training Coordinator (BPO)
IQVIA · Taguig City
Job description
About the role
The QA & Training Coordinator will support IQVIA's BPO operations in Taguig City by delivering technology, application, and customer service skills development initiatives for each supported client. This position operates under a hybrid work arrangement, allowing a blend of on‑site collaboration and remote productivity.
Key responsibilities
- Design and deliver technology‑focused training programs for client teams.
- Develop application usage guides and conduct skill‑building sessions.
- Provide customer service training to enhance client interaction quality.
Required profile
Required skills
What we offer
- Health Maintenance Organization (HMO) coverage from day one.
- Retirement plan to support long‑term financial goals.
- Hybrid work setup for flexibility and work‑life balance.
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Published 3 days ago
Expires 1 month from now
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IQVIA
Taguig City
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