QA & Training Coordinator (BPO)

IQVIA · Taguig City

Hybrid 🇬🇧 English

Job description

About the role

The QA & Training Coordinator will support IQVIA's BPO operations in Taguig City by delivering technology, application, and customer service skills development initiatives for each supported client. This position operates under a hybrid work arrangement, allowing a blend of on‑site collaboration and remote productivity.

Key responsibilities

Design and deliver technology‑focused training programs for client teams.
Develop application usage guides and conduct skill‑building sessions.
Provide customer service training to enhance client interaction quality.

Required profile

Required skills

What we offer

Health Maintenance Organization (HMO) coverage from day one.
Retirement plan to support long‑term financial goals.
Hybrid work setup for flexibility and work‑life balance.

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Published 1 month ago

Expires 1 week from now

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IQVIA

Taguig City

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