This job is no longer available
This job expired on 18/08/2026. It no longer accepts applications.
Preferred Customer Associate – UPS
UPS · La Pampangue
Job description
About the role
This role provides one‑to‑one customer service for UPS Preferred accounts, handling inquiries, tracing shipments and claims while maintaining ownership of each case until resolution.
Key responsibilities
- Build and maintain relationships with internal teams such as Billing, Delivery Information and Operations.
- Analyze and resolve issues specific to Preferred accounts.
- Conduct follow‑ups and make outbound calls to ensure customer satisfaction.
Required profile
- High school diploma, GED or equivalent.
- Strong oral and written communication abilities.
- Excellent problem‑solving skills.
- Previous customer service experience preferred.
Required skills
What we offer
- Permanent employment with a Fortune Global 500 organization.
- Opportunities for growth within UPS.
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UPS
La Pampangue