L1 Chat Support – Service Delivery
ManpowerGroup · Bonifacio Global City
Job description
About the role
This position is an L1 Resource focused on providing chat‑based support as part of service delivery. The role is based on‑site in Bonifacio Global City and operates under a project‑based contract.
Key responsibilities
- Respond to end‑user inquiries via chat channels.
- Log and track support tickets in the service desk system.
- Escalate complex issues to higher‑level support teams as needed.
Required profile
- Entry‑level candidates with strong written communication skills.
- Ability to work on‑site and adhere to project timelines.
Required skills
What we offer
- Salary range of PHP 30,000 – PHP 35,000 per month.
- Life Insurance and HMO benefits.
- Project‑based contract with the possibility of extension.
- On‑site work environment in Metro Manila.
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Published 1 month ago
Expires 1 week from now
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ManpowerGroup
Bonifacio Global City
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