KSA Credit Controller

About the role

LSEG (London Stock Exchange Group) is hiring a Credit Controller for its KSA office in Taguig City. The role manages collections for large commercial accounts with outstanding invoices and is client-facing, involving frequent contact with internal stakeholders and collaboration between teams to resolve account issues. The person must meet defined key performance targets while following departmental policies and processes.

Key responsibilities

• Manage collections for non-domiciled key strategic accounts
• Hold monthly global debt meetings with Global Business Directors, Global Business Consultants, Order Management and Finance, focusing on open and aged debt
• Discuss ongoing sales disputes with the Order Management team and build a tight account team to serve clients
• Hold regular client meetings on outstanding debt, produce global debt files and keep a clean record of contacts
• Achieve cash collection, DSO, outstanding debt and query log targets across the region, and explore ways to improve cash collection efficiency
• Maintain high customer service levels with local and global Account Management
• Keep system data accurate and follow credit control policies and procedures in the region
• Handle late payment fees, lead cash application issues and aid Regional Credit Managers with credit control reporting
• Support accounting for bad debts and provisioning in line with accounting standards, liaise with CA and Business Unit management, and work with Finance on financial analysis of commercial propositions
• Help implement the Credit Control Global template and suggest improvements to current practice

Required profile

• 2-4 years of experience in accounts receivable or a related field
• Bachelor's degree in finance, accounting or a related field
• Desire for financial services industry experience
• Proven customer service experience, ideally with large international clients, and a track record managing accounts receivable and resolving billing issues
• Ability to work independently in a fast-paced, pressured environment and to set and manage multiple priorities
• Excellent spoken and written English

Required skills

• Microsoft Office, with strong Excel skills
• Accounts receivable management