Key Customer Manager – Store Operations (Beauty Personal Care)

About the role

The Key Customer Manager – Store Operations will lead the development and execution of joint business plans for beauty and personal care customers in modern trade channels across Metro Manila. You will be the primary liaison between Unilever and assigned retailers, ensuring alignment of strategies, promotions, and in‑store activations to drive growth.

Key responsibilities

• Build and maintain strong relationships with assigned customers and develop joint business plans that meet global standards.
• Lead the creation and execution of promotional and target‑group strategies, coordinating with CSP managers and customer marketing teams.
• Collaborate closely with the Operations team to ensure flawless in‑store execution, including layout, traffic insights, and visibility enhancements.
• Negotiate trade terms, funding, and investment levels in line with Unilever’s strategy.
• Generate market insights, monitor performance, and act as Unilever’s ambassador at the customer site.
• Guide field teams on objectives and deliverables, supporting the implementation of customer events and in‑store activations.

Required profile

• Open to fresh graduates.
• Customer‑facing experience combined with brand‑building exposure is ideal.

Required skills