Key Account Specialist – Pasig

About the role

We are looking for a highly motivated Key Account Specialist to manage and grow relationships with strategic customers and business partners in Pasig. The role focuses on maintaining key accounts, identifying growth opportunities, and achieving sales targets while ensuring high customer satisfaction.

Key responsibilities

• Manage and nurture relationships with assigned key accounts to secure long‑term partnerships.
• Act as the primary point of contact, addressing customer concerns and requirements promptly.
• Develop and execute account plans aimed at sales growth and customer retention.
• Identify upselling, cross‑selling, and expansion opportunities within existing accounts.
• Conduct regular business reviews and meetings with key customers.
• Monitor sales trends, market developments, and customer performance.
• Coordinate with Sales, Marketing, Operations, and Finance to ensure timely delivery of products and services.
• Prepare sales forecasts, account reports, and business presentations.
• Negotiate contracts, pricing, and commercial terms within company guidelines.
• Resolve issues efficiently to maintain high levels of customer satisfaction.

Required profile

• Bachelor's degree in Business Administration, Marketing, Management, Economics or a related field.
• Minimum of 35 years of experience in Key Account Management, Sales, Business Development or Customer Relationship Management.
• Proven experience handling major accounts, distributors, modern trade, retail chains or corporate clients.
• Strong analytical ability to interpret sales data and develop strategic account plans.
• Willingness to travel for client meetings and business reviews as needed.

Required skills

• Microsoft Excel
• Microsoft PowerPoint

What we offer

• Competitive salary package based on experience and qualifications.