HOA Community Manager

About the role

OurAssistants is looking for an experienced HOA Community Manager to oversee daily operations of homeowners associations remotely. You will work closely with board members, homeowners, vendors, and internal teams to ensure compliance and deliver excellent service.

Key responsibilities

• Serve as primary contact for HOA board members and homeowners, preparing agendas, reports, and minutes for board meetings.
• Respond to homeowner inquiries, communicate updates, handle escalations and resolve disputes professionally.
• Monitor and enforce HOA rules, issue violation notices, and maintain accurate records.
• Coordinate vendors for maintenance, obtain quotes, schedule services, and ensure timely completion.
• Work with accounting to review budgets, expenses, and prepare financial summaries for board meetings.
• Maintain organized records of homeowner data, contracts, and generate operational reports.

Required profile

• Minimum 2–3 years of HOA or property management experience.
• Strong understanding of HOA operations, governing documents, and compliance.
• Experience working with U.S.-based clients is preferred.
• Residing in the Philippines or Latin America with a stable internet connection.

Required skills

• Proficiency with HOA management software such as Vantaca, AppFolio, CINC, Buildium or similar.
• Excellent communication, conflict resolution, and customer service abilities.
• Strong organizational and multitasking capabilities.

What we offer

• Competitive salary based on experience.
• Permanent remote work setup.
• Ongoing training and professional development.
• Supportive and collaborative team environment.