Healthcare Specialist (USRN) - Metro Manila
WNS Global Services · Manila
Job description
About the role
WNS, part of Capgemini, is hiring a Healthcare Specialist (USRN) in Metro Manila. The site customer service representative makes outbound calls to and accepts inbound calls from healthcare providers to answer questions about the requirement to participate, assist with registration and login, and help with assessment completion and scoring results.
Required profile
- Active PRC and USRN license with 2 years of bedside experience
- At least 2 years of triage phone handling experience
- Preferably ER, OR, medical surgical, UR, UM, triage, ICU or hemodialysis experience
- Good knowledge of the healthcare or medical domain
- Willingness to work night and graveyard shifts, and on holidays and weekends
- Ability to start as soon as possible
Required skills
- Excellent verbal and written communication
- Professional interaction with facility personnel and providers
What we offer
- Structured career path and growing team with internal progression opportunities
- Safe work environment
- Free HMO coverage from day 1, including dependents
- Skills training opportunities
- Paid leaves and annual appraisal
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Published 1 hour ago
Expires 1 month from now
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WNS Global Services
Manila
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