Entry-Level Financial Customer Service Representative (No Experience Required)

About the role

We are seeking enthusiastic fresh graduates or recent high school graduates to join our growing team as Financial Customer Service Representatives. This entry‑level position offers comprehensive training and the chance to develop professional communication skills in a fast‑paced environment.

Key responsibilities

• Handle customer inquiries via phone, email, or chat in a courteous and professional manner.
• Provide accurate information related to financial products and resolve customer concerns effectively.
• Maintain detailed records of interactions and transactions.
• Collaborate with team members to continuously improve customer satisfaction.
• Uphold company standards and deliver excellent service at all times.

Required profile

• High School, Senior High School, or recent college graduate.
• Strong communication skills in English and Filipino.
• Positive, customer‑focused attitude and willingness to learn.
• Ability to adapt quickly in a fast‑moving environment.

Required skills

What we offer

• Competitive salary of PHP 25,116 per month.
• Paid training programs to develop job‑specific skills.
• 22 paid leaves per year, HMO coverage, government‑mandated benefits, and 13th month pay.