Duty Engineer – Facilities & Maintenance

About the role

The Duty Engineer supports the engineering department to ensure smooth, cost‑effective operations across all hotel, mall and property facilities. You will maintain equipment, buildings and grounds while delivering timely service to internal teams and guests.

Key responsibilities

• Assist in the efficient operation of the engineering department and support all other operating units.
• Supervise and execute the regular MEPF (Mechanical, Electrical, Plumbing, Fire Protection) servicing program according to schedule.
• Help control, verify, store and utilize fuel deliveries in line with company policies.
• Prepare weekly work schedules with the Senior Duty Engineer based on workload and priorities.
• Lead special projects and ensure all maintenance requests are completed on time, especially guest‑related tasks.
• Order spare parts to maintain emergency stock levels.
• Maintain day‑to‑day operational efficiency of the department.
• Handle guest and associate enquiries courteously and report unresolved issues.

Required profile

• Licensed Mechanical Engineer or Electrical Engineer.
• Minimum 1 year of experience in hotel, mall, property management or engineering operations.
• Strong knowledge of chilled water systems, electrical substations, water distribution and fire‑protection systems.
• Excellent communication skills across all organisational levels.
• Ability to multitask and manage competing priorities.

Required skills

• Mechanical engineering
• Electrical engineering
• MEPF systems
• Chilled water system
• Electrical substation
• Water distribution system
• Fire protection system