DevOps Cloud Engineer II

About the role

The Cloud Operations Center is looking for a DevOps Cloud Engineer II to maintain and improve our AWS‑based environments. You will work closely with Cloud Architects and global users to ensure reliability, security, and performance of our cloud services.

Key responsibilities

• Respond to cloud incidents, portal access issues, and security alerts.
• Assist users with access requests and Day‑2 troubleshooting.
• Monitor and maintain health of environments (patching, anti‑virus, backups, performance thresholds).
• Implement tasks under Cloud Architects’ guidance and migrate to new releases of Terraform, Bitbucket, etc.
• Create and maintain runbooks and support documentation while following ITIL processes.
• Support development, modification, and release of IaaS/PaaS code, including pipeline distribution, bug fixing, code review, and automation scripting.

Required profile

• Bachelor’s degree in Information Technology or related field.
• Hands‑on experience with AWS services and Infrastructure‑as‑Code (CloudFormation or Terraform).
• Strong understanding of the software development lifecycle within a DevOps CI/CD framework.
• Solid networking and security knowledge (VPC, VPN, routing, firewall, TCP/IP, MFA, key management, anti‑virus).
• Excellent written and verbal English communication skills.

Required skills

• AWS (including data‑related services)
• CloudFormation, Terraform
• Python, PowerShell, Ruby, Bash scripting
• CI/CD tools (AWS CI/CD services, Jenkins)
• GitHub, BitBucket repositories
• Ansible (or similar configuration‑management tool)
• Networking concepts: VPC, VPN, routing, firewall, TCP/IP
• Security practices: MFA, key management, anti‑virus
• ITIL change, problem, incident, and configuration management processes