Data Center Site Operations Manager

About the role

The Data Center Site Operations Manager is responsible for overseeing the day‑to‑day performance of a specific data centre site, ensuring optimal reliability, efficiency and client satisfaction. Reporting to the Head of Regional Operations, this role combines leadership, facility oversight and compliance to maintain operational excellence.

Key responsibilities

• Oversee daily site operations to achieve high performance, reliability and uptime.
• Lead, coach and motivate the site operations team, fostering collaboration and innovation.
• Maintain facility systems—including power, cooling and security—to ensure a safe, secure and uninterrupted environment.
• Manage client fulfillment processes, delivering services on time and addressing issues promptly.
• Ensure compliance with all relevant regulations, standards and internal policies while implementing risk‑mitigation strategies.
• Drive technology adoption and process improvements to enhance operational efficiency.

Required profile

• Proven ability to lead and manage a high‑performing site operations team.
• Extensive knowledge of data centre operations and infrastructure.
• Strong focus on client satisfaction and service delivery.
• Experience ensuring compliance and managing operational risks.
• Innovative mindset with a track record of adopting new technologies.

Required skills

• Deep understanding of data centre infrastructure, including power, cooling and security systems.