This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
Tap Growth ai · Quezon City
Job description
About the role
We are seeking a dedicated Customer Service Representative to join our team in Quezon City. The role focuses on delivering exceptional service, handling inquiries across multiple channels, and ensuring a positive experience for every client.
Key responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve issues efficiently to maintain high customer satisfaction.
- Build rapport with customers to foster long‑term relationships.
- Maintain detailed records of interactions and transactions.
- Collaborate with other departments to address customer needs.
- Participate in training sessions to enhance product knowledge and service skills.
Required profile
- Excellent verbal and written communication skills.
- Strong problem‑solving abilities and attention to detail.
- Previous customer service experience is a plus but not mandatory.
- Ability to work collaboratively in a team environment.
- Positive attitude and willingness to learn new skills.
Required skills
- CRM software
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Tap Growth ai
Quezon City