Benefits Analyst - EMEA

About the role

DePuy Synthes, part of Johnson & Johnson's Orthopedics business, is recruiting an Analyst, Benefits - EMEA in Manila, Philippines. The role sits in the HR Global Services Benefits organization and delivers a consistent, high-quality employee benefits experience across the EMEA region, supporting administration, implementation and continuous improvement of benefits programs together with internal stakeholders and external vendors. The position is within the Human Resources function, under Total Rewards.

Key responsibilities

• Manage and resolve Tier 2.0 and Tier 1.5 benefits cases for EMEA employees
• Support employee leave and time-off programs, including policy guidance, administration and case management
• Partner with external vendors such as Aon and Alight on benefits delivery and operational issues
• Support annual benefits renewal and enrollment, including communications, testing, validation and issue resolution
• Assist with new benefit programs, plan enhancements and organizational change initiatives
• Answer policy inquiries and guide employees on benefits interpretation, exceptions and administration
• Maintain benefits documentation, procedures, knowledge articles and operational resources
• Develop and deliver employee communications about benefits programs
• Support operational processes such as OTP, EIB transactions and benefits-related system activities
• Administer social and government-mandated benefits and support insurance plans, claims inquiries and vendor escalations
• Support market-specific programs such as company fleet offerings and pension plans, and flexible work arrangements
• Analyze benefits data to improve service delivery, efficiency and employee experience

Required profile

• Bachelor's degree in Human Resources, Business Administration, Finance, Management or a related field
• 2-4 years of experience in benefits administration, HR, shared services, total rewards or a related field
• Experience supporting employee benefits programs and answering employee inquiries
• Fluent English; additional European languages preferred
• Up to 10% domestic and international travel as business needs require

Required skills

• Strong analytical, problem-solving and organizational skills with attention to detail
• Experience managing employee cases and using HR systems and benefits administration platforms
• Proficiency in Microsoft Office, especially Excel, Word and PowerPoint
• Preferred: experience with EMEA benefits programs, multinational shared services, benefits administration systems, HRIS platforms, case management tools, third-party vendors, pension and insurance programs, and benefits compliance