AI Conversation Designer

About the role

WIZ.AI is seeking an AI Conversation Designer to create and refine dialogue flows for its proprietary Talkbot platform. You will work closely with clients and project teams to deliver tailored conversational experiences that enhance user interaction and drive business outcomes.

Key responsibilities

• Understand customer business requirements and design customized Talkbot solutions on the WIZ AI Talkbot Platform.
• Develop and execute test suites to validate AI conversations, oversee corpus validation, and coordinate pilot tests with client teams.
• Monitor conversation performance, resolve user feedback issues, and identify root causes.
• Build and maintain a repository of industry‑specific conversation scripts, continuously updating content to improve AI capabilities.
• Collaborate with clients to define required text responses and create engaging bot replies.
• Update and refine responses based on customer feedback and interaction patterns.

Required profile

• No prior experience required; comprehensive training will be provided.
• Fluent written and spoken English and Tagalog; Chinese proficiency is a plus.
• Strong problem‑solving and logical thinking abilities to anticipate and shape dialogues.

Required skills

What we offer

• Opportunity to work on cutting‑edge generative AI and proprietary Talkbot technology.
• Ground‑floor role in a hyper‑growth market leader operating in 17 countries.
• Flat, results‑driven culture with direct strategic influence.
• Competitive, performance‑based compensation.