Administrative Assistant

About the role

Provides a variety of clerical and administrative duties to enable the Property Management Office to manage day‑to‑day activities, including maintaining unit owner/tenant accounts, compiling information, analyzing data, and coordinating work activities. The role also involves preparing and processing correspondence, reports, meeting agendas, and general papers, as well as maintaining and organizing documents and communications.

Key responsibilities

• Prepares and processes correspondence, reports, meeting agendas, and routine documents.
• Maintains and organizes documents, databases, and communications; researches, gathers, and analyzes data.
• Monitors submission of ID, access cards, and sticker applications; processes ID applications for maids and drivers.
• Issues security access cards, car stickers, and IDs; prepares summary reports of issued items.
• Sorts and distributes mail, keeps the mailroom clean and orderly.
• Delivers circulars, letters, and documents as instructed by the PMO.
• Follows up renewal of expired tenant storage leases.
• Receives payments and issues appropriate receipts; prepares daily collection reports and deposit slips for Accounting.
• Prepares and segregates billing statements for release.
• Assists in handling complaints, inquiries, and concerns of residents.
• Maintains office equipment and monitors office supplies.