Admin & Home Care Coordinator (Remote, Philippines)

About the role

We are looking for a proactive, highly organized administrative professional to support the home care division of a leading Australian healthcare provider. This remote position is based in the Philippines and offers flexibility while aligning with Australian business hours.

Key responsibilities

• Receive and process home care referrals efficiently.
• Prepare and submit Medicare billing claims accurately and on time.
• Coordinate schedules with healthcare practitioners and confirm appointments.
• Manage referral and urgent‑care inboxes for aged‑care facilities.
• Communicate with clients and practitioners via email and occasional phone calls.
• Upload referral letters, maintain patient files, and organise spreadsheets.
• Update internal scheduling platforms and sync data from Excel.
• Assist the Operations Manager with data entry, document management, and scheduling tasks.
• Handle general administrative duties and professional customer‑facing email correspondence.

Required profile

• Excellent written and spoken English.
• Proven experience in Medicare billing or medical claims processing.
• Confident phone manner, especially when speaking with elderly patients.
• Strong initiative with minimal supervision required.
• Professional, reliable and committed to long‑term growth.

Required skills

• Google Workspace
• Microsoft Excel
• PDF handling and file conversions
• Data organization

What we offer

• Competitive monthly compensation (AU$1,400‑AU$1,700).
• Fully remote work with flexible scheduling.
• Opportunity to work with a pioneering healthcare team.