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About the role The Chatbot Lead will own the strategy and execution of initiatives that enhance the chatbot user experience for customer service. You will analyze performance metrics, coordinate cross...
Travel Associate – Booking & Customer Service
Recruitify_HR
About the role We are looking for a Travel Associate to assist clients in planning and booking their travel arrangements. The role involves providing excellent customer service, handling inquiries, an...
Bank Teller – Customer Service Associate (Pasig)
Bank of the Philippine Islands (BPI)
About the role The Bank Teller (Customer Service Associate) will serve clients at a Pasig branch, delivering fast, accurate and courteous banking services. This entry‑level position supports the bank’...
About the role The Policy Support Officer II provides front‑line customer service via email, handling inquiries from customers, underwriters and agencies about insurance products, processes and polici...
About the role The Business Solutions Customer Service Associate/Officer provides after‑sales support for GTB e‑channel services, assisting corporate clients through phone, email, and onsite visits. T...
About the role The Team Leader will oversee a group of customer‑service agents, ensuring daily operations meet service level, quality and sales targets. This role acts as the primary communication bri...
About the role The Circle Leader will drive the performance of a team of agents, ensuring they consistently meet sales, service level, and quality targets. This role involves coaching, motivating, and...
BPO Trainer – Onsite Instructor for Customer Service
TransPerfect
About the role TransPerfect is seeking an experienced BPO Trainer to deliver instructor‑led training for customer service agents. You will design and facilitate engaging learning experiences, both in‑...
Communications Trainer – Customer Experience
EXL Service Philippines, Inc.
About the role The Communications Trainer will champion world‑class customer experience across front‑line agents and support teams. You will design and deliver soft‑skill training, coach agents on cal...
Communication Trainer – Customer Experience Coach
EXL Service Philippines, Inc.
About the role We are seeking a Communication Trainer to monitor agent calls, identify coaching and learning needs, and deliver training that improves soft‑skill performance and overall customer exper...
Customer Care Agent - Remote AU
Feedwell
Customer Care Agent - Remote AU Company: Feedwell Location: Metro Manila, PH Work type: Full time Work arrangement: Remote Category: Call Centre & Customer Service / Customer Service - Call Centre - 1...
3M, leader mondial de l'innovation, recherche un(e) Représentant(e) Service Client pour rejoindre son équipe dynamique à Taguig, Philippines. Reconnue pour sa culture d’entreprise qui valorise la curi...
About the role We’re seeking a Customer Service Director to build and lead our growing support operations in the Philippines. This critical leadership role will shape how our patient‑facing teams oper...
About the role We are seeking an experienced Customer Experience Manager to lead a high‑volume, multi‑channel support operation. The role oversees phone, email and chat services, drives exceptional se...
Customer Care Team Leader
HelloConnect
About the role As a Customer Care Team Leader at HelloConnect, you will guide a dynamic group of agents in our Inoza Tower, BGC office. You will ensure high‑quality service delivery, drive operational...
About the role We are looking for an experienced, customer‑focused Customer Support Manager to lead our Billing, Collections, and Policy Services team. The role oversees end‑to‑end premium collection,...
About the role The Customer Issue Resolution Analyst will work at 3M Global Service Center in the Philippines, handling end‑to‑end complaint management and credit‑collections activities. The role requ...
About the role We are seeking an experienced Customer Care Team Lead to manage a dynamic team of agents serving our Australian retail client. The role is office‑based in Metro Manila and involves over...
About the role HelloLesson is expanding its customer service team and seeks a Senior Customer Escalations Specialist to manage complex refund, cancellation and service‑failure cases across its educati...
Customer Care Officer
Bank of the Philippine Islands (BPI)
About the role The Customer Care Officer ensures that client concerns and complaints are addressed promptly and effectively. Working within the bank’s Customer Care Department, the officer acts as a l...