Bank Teller – Customer Service Associate (Pasig)

About the role

The Bank Teller (Customer Service Associate) will serve clients at a Pasig branch, delivering fast, accurate and courteous banking services. This entry‑level position supports the bank’s commitment to service excellence and offers exposure to a range of financial transactions.

Key responsibilities

• Process over‑the‑counter transactions such as cash and check deposits, withdrawals, encashments, payments and other miscellaneous services.
• Assist with UNIPRO activities including scanning and filing of signature cards and other bank documents.
• Review check transactions and verify the authenticity of notes received.
• Cross‑sell existing branch products and refer clients with additional banking needs.
• Provide a “WOW” customer experience for every client interaction.
• Perform other duties as assigned by the branch manager.

Required profile

• Bachelor’s degree in any field, preferably business‑related.
• No prior work experience required; customer‑service experience is a plus.
• Strong communication and interpersonal abilities.
• High initiative, innovation and ability to work with diverse socio‑economic groups.
• Willingness to be assigned and rotated to any branch within Pasig.

Required skills