Travel Sales Consultant (Luxury Hospitality)

About the role

We are seeking a confident, professional Travel Sales Consultant to guide affluent travellers through a personalized, consultative sales journey in the luxury hospitality and travel industry. The role focuses on managing warm, high‑intent inbound leads and delivering exceptional customer experiences while working night‑shift hours aligned with Canada time zones.

Key responsibilities

• Engage with warm inbound leads provided by the client—no cold calling or lead generation required.
• Build trust and rapport with affluent, senior, and high‑net‑worth travellers.
• Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
• Present curated travel options, itineraries, inclusions, pricing tiers, and value propositions.
• Address objections and guide clients toward informed booking decisions.
• Manage multi‑week sales cycles with consistent follow‑ups and proactive communication.
• Maintain accurate CRM records, update lead stages, and document client interactions.
• Coordinate with tour operators to finalize bookings and ensure a smooth client handoff.

Required profile

• Strong spoken and written English with a clear, neutral accent preferred.
• Experience communicating confidently with high‑net‑worth individuals or mature clientele.
• Proven ability to manage multi‑touch, multi‑week sales cycles and follow up consistently.
• Excellent listening, consultative selling, and relationship‑building skills.
• Highly organized, detail‑oriented, and experienced in using CRM systems.
• Professional, calm, and confident demeanor when dealing with clients; university degree preferred and minimum two years of college education.

What we offer

• Work with warm, high‑intent leads—no cold calling required.
• Engage with an international, affluent clientele.
• Receive comprehensive training and access to all necessary tools and systems.
• Collaborate daily with experienced leadership and travel experts.