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Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager

WNS Global Services · Iloilo City

New
Senior 🇬🇧 English
Six Sigma Blackbelt

Job description

About the role

WNS, part of Capgemini, is looking for a Transformational Quality Manager (Six Sigma, Blackbelt) to act as Deputy / Group Manager in Iloilo City. The role leads teams toward metric goals and delivers on monthly deliverables and tasks, within a BPO environment.

Key responsibilities

  • Manage team performance.
  • Provide effective coaching and constructive feedback to subordinates.
  • Perform administrative tasks for operational support.
  • Lead teams to achieve metric goals and complete monthly deliverables and tasks.

Required profile

  • College graduate preferred.
  • Overall 7 to 9 years of BPO experience.
  • At least 3 to 5 years of work experience as a Transformational Quality Manager.
  • Greenbelt / Blackbelt certification preferred.

Required skills

  • Good problem-solving, decision-making and analytical skills.
  • Six Sigma (Blackbelt).

What we offer

  • Role clarity, coaching and mentoring, professional development and a structured career path.
  • Benefits including free HMO coverage for self and dependents from Day 1.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec WNS Global Services.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Source : ats:smartrecruiters

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Published 1 hour ago

Expires 1 month from now

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WNS Global Services

Iloilo City

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