Tax Compliance Specialist III (Subject Matter Expert) - Client Tax Services

About the role

ING is looking for a Tax Compliance Specialist III (Subject Matter Expert) to strengthen and scale its Client Tax Services (CTS) capabilities. As the trusted authority for complex client tax matters within Operations, you will translate tax regulations into practical operational standards, guide challenging cases, strengthen audit readiness and help shape future tax services, processes and technology solutions. The role works with global stakeholders across multiple countries and business lines.

CTS supports ING's global client tax obligations, including tax form validation, FATCA and CRS classification and tax documentation support, in close partnership with Wholesale Banking, Retail Banking, Compliance, KYC and operations teams.

Required profile

• Bachelor's degree in Finance, Economics, Accountancy, Banking, Business, Taxation, Law or a related field.
• Significant banking operations, compliance or client tax experience.
• Experience interpreting regulations and turning them into operational procedures, controls and working instructions.
• Experience supporting audits, assurance reviews, controls or regulatory reporting.
• Ability to influence and collaborate with operations, compliance, technology and change stakeholders.
• Experience delivering training, coaching colleagues and building specialist knowledge within teams.

Required skills

• Advanced knowledge of FATCA, CRS, U.S. withholding tax and tax form validation.
• Knowledge of W-8/W-9 documentation.
• Strong analytical thinking, professional judgement and problem-solving.
• Interest in process improvement, transformation, automation and AI-assisted solutions.

What we offer

• The chance to solve complex tax compliance challenges and influence global standards and scalable tax processes.
• Work with stakeholders across operations, compliance, process and transformation functions.
• Contribution to future tax tooling, automation and service innovations.
• Coaching, training and capability-building initiatives.

Applications are submitted through the official ING career site using Workday.