Senior Infrastructure Engineer

About the role

The Senior Infrastructure Engineer will provide remote support for servers, storage, network, and cloud infrastructure across multiple environments, ensuring high availability, performance, and security.

Key responsibilities

• Administer and maintain Windows Server, Linux, virtualization, and cloud platforms.
• Diagnose and resolve infrastructure issues, perform root cause analysis, and meet SLA targets.
• Support Active Directory, DNS, DHCP, backup, disaster recovery, and virtualization solutions.
• Collaborate with stakeholders on infrastructure improvements, system upgrades, and technical solutions.
• Maintain accurate technical documentation and serve as an escalation point for complex issues.
• Participate in on‑call rotations and handle critical incidents.

Required profile

• 5+ years of hands‑on experience managing enterprise server infrastructure, preferably in an MSP environment.
• Strong analytical, problem‑solving and stakeholder management skills.
• Ability to work independently and deliver reliable support in fast‑paced settings.

Required skills

• Windows Server, Linux, Active Directory, Azure AD (Entra ID), Group Policy, Microsoft 365, NPS, WSUS.
• VMware, Hyper‑V, SAN storage, Veeam backup, disaster recovery.
• Data‑centre operations, server deployments, hardware upgrades, migrations.
• LAN/WAN, TCP/IP, routing, switching, firewalls, VPNs, Cisco, Fortinet.
• PowerShell and Bash scripting.