Senior Human Resource Associate (Philippines)

About the role

As a Senior Human Resource Associate you will provide end‑to‑end HR operational support for the JAPAC region, focusing on Australia, the Philippines and Japan. You will ensure payroll accuracy, compliance and a seamless employee experience across multiple countries.

Key responsibilities

• Own and manage end‑to‑end payroll operations across the JAPAC region, ensuring accurate inputs, validations, employee changes and coordination with payroll providers.
• Handle employee lifecycle processes and deliver day‑to‑day HR guidance to employees and managers, including onboarding, probation, promotions, transfers, contract renewals and off‑boarding.
• Manage induction and onboarding activities such as employment contracts, new‑hire administration, orientation and HR system updates, respecting country‑specific requirements.
• Administer employee benefits and support statutory compliance requirements.
• Monitor and manage absence records and employee documentation.
• Conduct HR interviews for junior positions and support reference and background checks.
• Prepare employment‑related letters and documentation.
• Produce HR reports, metrics and analytics, identifying trends and areas for improvement.
• Contribute to HR process improvements and support policy, process and system changes.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field.
• Minimum 5 years of experience in HR Operations, HR Administration or HR Generalist roles.
• Proven experience in payroll coordination, onboarding, employee administration and HR reporting.
• Strong knowledge of employee lifecycle processes and HR best practices in multinational, multicultural environments.
• Fluent English communication skills, both written and verbal.
• Understanding of employment practices, payroll administration and statutory requirements in Australia, the Philippines and/or Japan.
• Experience with Australian payroll practices and compliance is highly regarded.
• Experience with Workday, especially for employee lifecycle administration, reporting and system maintenance, is highly regarded.

Required skills

• Microsoft Excel
• Workday