Senior Group Manager – Business Analysis & Market Research (French)

About the role

WNS is looking for a Senior Group Manager to lead business analysis and market research activities across its global delivery centers. The role focuses on driving data‑based decision‑making, preparing executive dashboards, and delivering insights that support strategic initiatives.

Key responsibilities

• Consolidate and maintain data from multiple international delivery locations.
• Prepare monthly, quarterly, and ad‑hoc MIS reports and management dashboards.
• Analyze business performance metrics and provide actionable insights to leadership.
• Conduct market, industry, competitor, and business research to support strategic initiatives.
• Create executive‑ready PowerPoint presentations for business reviews and board‑level reporting packs.
• Collaborate with cross‑functional and international stakeholders to gather, validate, and present data.
• Support leadership with analytical insights and performance tracking.

Required profile

• Fluent French speaking and comprehension.
• Strong analytical, problem‑solving and communication abilities.
• Experience in global operations, shared services, BPM/BPO, or consulting environments is preferred.

Required skills

• Microsoft Excel (pivot tables, lookups, data analysis).
• Microsoft PowerPoint.
• R Studio.
• Power BI or Tableau (advantage).