Sales Support Representative (BPO) – 6 months sales experience
Foundever · Manila
Job description
About the role
We are looking for a proactive Sales Support Representative to join our BPO team in Manila. The role focuses on delivering a seamless experience to customers by handling inquiries, addressing concerns, and managing escalations.
Key responsibilities
- Respond promptly to customer queries via phone, email, or chat.
- Handle and resolve escalated issues to ensure customer satisfaction.
- Maintain accurate records of interactions in the CRM system.
- Collaborate with sales and operations teams to provide timely information.
- Meet daily and weekly service level targets.
Required profile
- Minimum 6 months of sales or customer-service experience.
- Strong communication skills in English.
- Ability to work in a fast-paced call-centre environment.
- High level of professionalism and attention to detail.
Required skills
What we offer
- Full-time, on-site position with competitive benefits.
- Hassle-free virtual application process.
- Access to skills and development programs.
- Family-friendly benefits package.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 2 weeks from now
35 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Foundever
Manila
Related job offers
-
Home Lending Accounts Specialist II
JPMorganChase Manila -
Service Delivery Manager
Star Outsourcing Group Inc Manila -
Customer Service Representative
relx Manila -
Reporting Analyst – Workforce Management
ibex Autorité palestinienne -
Customer Service Representative – Seasonal Account (WFH + 30K Signing Bonus)
Nezda Technologies Alabang