Sales Operations Associate

About the role

ISS STOXX is looking for a Sales Operations Associate to join its Sales Operations team in Makati City. The role supports the Sales Teams and ensures the smooth routing of leads and the accuracy of sales data. The position works on a night shift (9 PM - 6 AM, Manila time) under a hybrid work arrangement.

Key responsibilities

• Sales support: assist Sales Teams in preparing and booking license agreements in Salesforce, managing the full opportunity lifecycle including entry, modifications and cancellations.
• Quality control: act as the point of control to ensure accurate booking and documentation of sales in Salesforce based on signed contracts.
• Renewal monitoring: track overdue renewals, remind Sales Teams to update pending renewal statuses and assess business risk exposure.
• System enhancement: work with the Salesforce Development Team to recommend improvements and identify existing issues.
• Reporting: prepare monthly sales reports and ad hoc reports to support business insights.
• Project participation: take part in projects within the finance organization to drive continuous improvement.

Required profile

• Bachelor's degree in Business, Finance, Accounting or equivalent.
• At least 5-8 years of relevant work experience in a similar role.
• Exceptional oral and written communication, highly organized, detail-oriented and excellent interpersonal skills.
• Proactive, highly motivated and able to work independently.

Required skills

• Familiarity with Salesforce is a plus.

What we offer

• Hybrid work arrangement combining remote and in-office work.
• Night shift schedule (9 PM - 6 AM, Manila time).