Sales Development & Customer Service Specialist – Remote (Day Shift)

About the role

EMAPTA is looking for a motivated Sales Development & Customer Service Specialist to join its remote team. You will work day‑shift hours from home, helping hearing‑care clients make informed purchasing decisions while driving overall sales growth.

Key responsibilities

• Guide customers through product selection, addressing questions and concerns.
• Build and maintain strong relationships with existing and prospective clients.
• Identify sales opportunities and upsell appropriate solutions.
• Provide post‑sale support to ensure customer satisfaction and repeat business.
• Collaborate with global teams and mentors to share best practices.

Required profile

• Strong communication and interpersonal abilities.
• Customer‑focused mindset with a passion for helping clients.
• Ability to work independently in a remote environment.
• Comfortable with day‑shift schedule and weekend off policy.

Required skills

What we offer

• Competitive salary package.
• Exclusive EMAPTA lifestyle perks, including hotel and restaurant discounts.
• Mentorship and exposure to global leaders and teams.
• Full‑time remote work with weekends off.