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This job expired on 26/08/2026. It no longer accepts applications.

Restaurant Supervisor

Shangri-La Group · Cebu

🇬🇧 English

Job description

About the role

The Restaurant Supervisor will lead the front‑of‑house team at Shangri‑La Mactan, ensuring every guest enjoys a seamless, high‑quality dining experience. You will work closely with the Service Manager to uphold the resort’s renowned service standards and vibrant atmosphere.

Key responsibilities

  • Interact with guests, address inquiries and resolve complaints professionally.
  • Motivate and coach team members to maintain high morale and teamwork.
  • Support daily operations, including forecasting, scheduling, and profitability analysis.
  • Collaborate with the Service Manager on restaurant décor, ambience, and overall guest experience.
  • Monitor service standards and implement improvements to increase guest satisfaction.

Required profile

  • Passion for food & beverage and genuine enjoyment of guest interaction.
  • Strong teamwork mindset and ability to communicate fluently in English and the local language.
  • Experience in a luxury restaurant or 5‑star hotel environment.
  • Self‑starter attitude, adaptable and eager to take on challenges.

Required skills

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    Published 3 months ago

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    Shangri-La Group

    Cebu