This job is no longer available
This job expired on 26/08/2026. It no longer accepts applications.
Restaurant Supervisor
Shangri-La Group · Cebu
Job description
About the role
The Restaurant Supervisor will lead the front‑of‑house team at Shangri‑La Mactan, ensuring every guest enjoys a seamless, high‑quality dining experience. You will work closely with the Service Manager to uphold the resort’s renowned service standards and vibrant atmosphere.
Key responsibilities
- Interact with guests, address inquiries and resolve complaints professionally.
- Motivate and coach team members to maintain high morale and teamwork.
- Support daily operations, including forecasting, scheduling, and profitability analysis.
- Collaborate with the Service Manager on restaurant décor, ambience, and overall guest experience.
- Monitor service standards and implement improvements to increase guest satisfaction.
Required profile
- Passion for food & beverage and genuine enjoyment of guest interaction.
- Strong teamwork mindset and ability to communicate fluently in English and the local language.
- Experience in a luxury restaurant or 5‑star hotel environment.
- Self‑starter attitude, adaptable and eager to take on challenges.
Required skills
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Shangri-La Group
Cebu