Remote Home Care Scheduler & Executive Assistant Support
ClearDesk · Philippines
Job description
About the role
As a Remote Home Care Scheduler and Executive Assistant Support, you will keep the daily operations of a fast‑moving home‑care environment running smoothly. You will coordinate caregiver shifts, handle last‑minute changes, and ensure seniors receive consistent, compassionate care.
Key responsibilities
- Build and maintain up‑to‑date caregiver schedules across multiple counties.
- Respond quickly to shift cancellations or missed clock‑ins and find replacements.
- Answer calls from clients and caregivers using the VoIP system.
- Update records and case notes in the WellSky platform (training provided).
- Work with the operations team to flag staffing issues and maintain smooth coverage.
- Conduct regular check‑ins and evaluations with caregivers.
- Generate weekly reports and keep leadership informed.
Required profile
- Previous experience in scheduling (healthcare or home‑care experience is a plus).
- Calm under pressure and naturally organized.
- Strong communication skills to keep caregivers and clients informed.
Required skills
- WellSky (care management software).
- VoIP system for phone communications.
What we offer
- Permanent remote position with long‑term stability.
- Flexibility to work from home.
- Training on WellSky and ongoing support.
- Opportunity to make a meaningful impact on seniors' lives.
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Published 1 week ago
Expires 1 month from now
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ClearDesk
Philippines
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