Pharmacovigilance Specialist – Consumer Engagement

About the role

The Pharmacovigilance Specialist – Consumer Engagement ensures the safety and regulatory compliance of Nestlé’s VMS, Cosmetic, OTC, and Medical Nutrition products. You will review adverse event cases, document assessments, and submit MedWatch reports in line with FDA guidelines while collaborating with cross‑functional teams.

Key responsibilities

• Review and assess adverse events daily for NHSc VMS brands in compliance with DSCPA.
• Conduct follow‑up intakes with consumers and healthcare entities via phone, mail, or electronic channels, ensuring accurate documentation.
• Complete serious adverse event narratives using MedWatch Form 3500A and report to the FDA within 15 days.
• Code adverse events by System Organ Classification in Salesforce for trend analysis.
• Initiate product reviews or investigations based on hypotheses or events of concern.
• Maintain up‑to‑date knowledge of FDA guidelines, regulatory requirements, and internal procedures.
• Stay informed on nutrients, ingredients, and structure‑function claims.
• Perform other duties as assigned.

Required profile

• Bachelor’s degree in Science, Nutrition, Nursing, Pharmacy, Chemistry, or related discipline.
• RN, Pharmacist, Registered Dietitian, or other healthcare provider license required.
• 3–5 years of clinical experience in a healthcare discipline.
• Product Safety or Pharmacovigilance experience preferred.

Required skills

• Salesforce
• Veeva
• SAP