Administrative Associate – Clinic Front Desk
The Medical City · Quezon City
Job description
About the role
The Administrative Associate serves as the first point of contact for patients at the TMC Clinic, ensuring a smooth and welcoming experience. The role handles general inquiries, validates information for medical care access, assists with billing verification, and supports the delivery of quality medical and diagnostic services.
Key responsibilities
- Greet and assist patients upon arrival, answer phone calls and emails, and schedule appointments according to doctors’ availability.
- Collect, encode, and verify patient data to facilitate clinic transactions, including securing authorizations and processing receipts and invoices.
- Facilitate HMO processes by applying appropriate discounts, securing authorizations, and acting as an ambassador for partner HMOs.
- Manage medical records storage, ensure accurate release of records, and uphold data privacy standards.
- Monitor and order necessary forms, prepare reports, and perform additional administrative tasks as assigned.
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Published 7 hours ago
Expires 1 month from now
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The Medical City
Quezon City
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