Performance Creative Operations Manager

About the role

Thesis is seeking a Performance Creative Operations Manager to own the operational execution of its creative department. This fully remote, freelance position will ensure projects, people, and resources move efficiently from kickoff through launch, supporting high‑performing DTC and performance‑creative work.

Key responsibilities

• Plan department capacity, assign projects, and allocate resources to meet business priorities.
• Manage production scheduling and workflow from kickoff to final delivery, monitoring progress to keep launches on time.
• Maintain cross‑functional communication with Strategy, Paid Media, and Product Marketing teams.
• Oversee office operations, equipment, and prop inventory, coordinating purchasing and budgeting with Finance.
• Develop and maintain SOPs, workflow documentation, and process compliance across the department.

Required profile

• 4–6+ years in creative operations, marketing operations, or production coordination, preferably in DTC or performance‑marketing environments.
• Proven experience with capacity planning, resource allocation, and high‑volume workflow management.
• Track record of building SOPs, improving processes, and eliminating operational bottlenecks.
• Strong cross‑functional communication skills and ability to manage competing priorities.

Required skills

• Advanced proficiency with Notion for project management.
• Advanced proficiency with Google Suite (Docs, Sheets, Slides, Drive).