This job is no longer available
This job expired on 06/08/2026. It no longer accepts applications.
Non-Voice Customer Service Representative (Fresh Graduates)
Telesys · Pasay
Job description
About the role
We are looking for enthusiastic fresh graduates to join our team as Non‑Voice Customer Service Representatives. In this role you will handle customer inquiries, complaints and support requests through chat and email, providing a seamless experience without using phone calls.
Key responsibilities
- Respond to customer inquiries via chat, email, or messaging platforms.
- Provide accurate information on products, services, orders, and accounts.
- Resolve customer concerns professionally and efficiently.
- Document all interactions and transactions accurately in the system.
- Escalate complex issues to supervisors when necessary.
- Meet quality, productivity, and customer‑satisfaction standards.
Required profile
- Fresh graduates or candidates with limited experience.
- Strong written communication skills and a preference for non‑voice interaction.
- Ability to work independently while maintaining high service standards.
- Professional attitude and attention to detail.
Required skills
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Telesys
Pasay
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