IT/Administrative Officer – Onsite in Batangas City

About the role

We are looking for an IT/Administrative Officer to join our team in Batangas City. The role is fully onsite and combines basic IT support with everyday administrative tasks, ensuring smooth operation of our office technology and assets.

Key responsibilities

• Create, modify, and deactivate user accounts, handle password resets and manage access permissions.
• Troubleshoot computer and printer issues at both hardware and software levels.
• Install, configure, and maintain company‑wide software tools, including monitoring applications, antivirus, and productivity suites.
• Track software licenses, renewal dates, and seat allocations.
• Perform basic network troubleshooting for Wi‑Fi, LAN and internet connectivity.
• Maintain accurate inventory of equipment, licenses and user records.
• Prepare onboarding/off‑boarding documentation, equipment handover forms and inventory logs.
• Coordinate with vendors for equipment, internet and software services.
• Navigate admin dashboards such as Google Workspace console and other platform back‑ends.
• Execute basic data backup and recovery before reallocating or retiring devices.

Required profile

• At least 2 years of experience in an administrative, office support or IT support role.
• Resident of Batangas City or nearby towns.
• Bachelor’s degree in IT, Computer Science, Information Systems, Business Administration, Office Administration or related field; vocational IT graduates with relevant experience are also considered.
• Trustworthy with confidential information and detail‑oriented in record‑keeping.
• Patient communicator able to guide non‑technical staff.
• Organised, proactive and able to manage multiple small tasks throughout the day.

Required skills

• User account management (creation, password reset, permission handling).
• Computer and printer troubleshooting.
• Software installation and configuration.
• Software license management.
• Basic network troubleshooting (Wi‑Fi, LAN, internet).
• Google Workspace administration.
• Data backup and recovery practices.

What we offer

• Full‑time, long‑term employment.
• Basic salary plus statutory government benefits.