IT & Admin Support / Fixed Asset Staff – Clark Office

About the role

Outsourced.ph is looking for a proactive IT, Admin and Fixed Asset (FA) staff member to support its Clark office. The role combines first‑line IT help‑desk duties, general office administration and custodianship of all fixed assets, ensuring smooth daily operations.

Key responsibilities

• Provide first‑level technical support for hardware, software and network issues to Clark‑based staff.
• Coordinate escalations, system updates and troubleshooting with the Main Office IT team.
• Install, configure and perform basic maintenance on computers, printers and network devices.
• Set up email and system accounts for new hires as directed.
• Maintain an organized filing system and handle office supply procurement, courier services and facility requests.
• Act as on‑site custodian of all fixed assets, keep inventory records up‑to‑date and conduct regular physical counts.
• Report asset damages, losses or disposals to the Fixed Asset Management team.
• Prepare and submit regular reports on IT incidents, asset status and administrative activities.

Required profile

• Highly organized and detail‑oriented with strong administrative skills.
• Basic understanding of IT terminology and processes.
• Ability to communicate effectively with vendors and internal teams.
• Proactive attitude and willingness to take ownership of tasks.

Required skills

• Hardware troubleshooting
• Software troubleshooting
• Network troubleshooting basics
• IT equipment installation and configuration
• Asset inventory management

What we offer

• Competitive salary and benefits.
• Opportunities for professional growth within a certified ISO offshore outsourcing firm.
• Supportive work environment with a focus on work‑life balance.