International Data Entry Specialist – Non‑voice, Financial
ssg-philippines · Manila
Job description
About the role
We are looking for a personable, customer‑service oriented individual to join our call centre team as an International Data Entry Specialist. The role involves handling non‑voice financial inquiries related to business payments and expense management.
Key responsibilities
- Handle inbound and outbound client calls promptly, following company scripts.
- Respond to customer needs efficiently, troubleshoot issues, and record all interactions in the CRM system.
- Verify or clarify client information, diffuse upset customers, and build trust‑based relationships.
- Make sales or recommend additional services and attend required training sessions.
Required profile
- At least Senior High School graduate.
- Good English communication skills and a positive, customer‑service attitude.
- Willingness to work onsite on a shifting schedule and to learn through training.
- No prior call‑center experience required; fresh graduates are welcome.
Required skills
- Basic computer navigation.
- Typing proficiency.
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Published 8 hours ago
Expires 1 month from now
9 views · 0 interested
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ssg-philippines
Manila