HR Generalist

About the role

We are looking for an experienced and people‑focused HR Generalist to join BSI’s People team in Manila. In this role you will provide end‑to‑end HR support across one or multiple countries, acting as a key contact for employees and managers.

Key responsibilities

• Act as a key HR contact for employees and managers across assigned countries.
• Manage end‑to‑end HR operations including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding.
• Maintain accurate employee records and country‑specific HR documentation within HR systems.
• Provide first‑line guidance on HR policies, procedures, and employee lifecycle matters.
• Support managers with routine people processes and best‑practice guidance.
• Coordinate payroll inputs and support monthly payroll activities.
• Support employee relations activity, triaging and escalating complex matters where appropriate.
• Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies.
• Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes.
• Build strong relationships across the People team and wider business to ensure a seamless employee experience.
• Support HR projects and contribute to continuous improvement of HR processes and ways of working.
• Provide guidance and day‑to‑day support to local HR Administrators where applicable.

Required profile

• Minimum 5 years of experience in a generalist or operational HR role.
• Strong understanding of employment law, HR policies, and people processes.
• Experience working within a global or matrixed organisation.
• Experience using HR/HCM systems.
• Strong communication and stakeholder‑management skills.
• Excellent organisational skills with the ability to manage multiple priorities.
• High levels of professionalism, integrity, and discretion handling sensitive information.
• Strong problem‑solving capability with sound judgement.
• Business English and proficiency in the local language(s) relevant to assigned countries.
• HR‑related qualification or certification (highly desirable).
• Experience supporting multiple countries or regions (highly desirable).
• Experience supporting employee relations activity (highly desirable).

Required skills

• HR/HCM systems