HR Business Partner / HR Employee Relations Officer

About the role

WNS, part of Capgemini, is looking for an HR Business Partner / HR Employee Relations officer in Quezon City. The role maintains and improves the organization's human resources by planning, implementing and evaluating employee relations and HR policies, programs and practices.

Key responsibilities

• Plan, monitor and appraise employee work results by training managers to coach and discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, and counseling employees and supervisors.
• Maintain management guidelines by preparing, updating and recommending HR policies and procedures.
• Maintain historical HR records by designing a filing and retrieval system and keeping past and current records.

Required profile

• College graduate in any discipline.
• At least 3 years of experience as an HR Business Partner or HR Employee Relations specialist.
• Knowledge of Philippine labor laws.
• Experience in the BPO industry preferred.

Required skills

• Excellent communication skills.

What we offer

• Role clarity, coaching and mentoring, professional development and a structured career path.
• Free HMO coverage for self and dependents from day one.
• Benefits described as "best in class".