HR & Admin Office Manager

About the role

The HR & Admin Office Manager will report to the Country Head of the Manila office and play a pivotal role in ensuring a highly efficient, compliant, and supportive workplace. This position supports the continued growth of the Manila office by overseeing HR operations, payroll, and general administration.

Key responsibilities

• Administer and oversee HR operations, including people administration, statutory benefits, payroll services and employee inquiries.
• Collaborate with the HR Shared Services Senior Manager to align shared‑services strategy with business goals.
• Lead, mentor and develop a team of HR and administration professionals, ensuring operational excellence.
• Handle complex employee issues, grievances and audit controls, ensuring timely resolution and compliance.
• Manage HR induction, visa and work‑permit processes, and maintain the employee handbook and related documentation.
• Support compensation & benefits reviews and drive appraisal cycles in partnership with the Senior HR Business Partner.
• Renew recruitment licences, staff medical insurance, and oversee general office administration, IT liaison and asset management.

Required profile

• Minimum 8 years of experience in a commercial or corporate environment.
• Strong oral and written communication skills in English.
• High level of confidentiality, result‑orientation and attention to detail.
• Excellent interpersonal skills and proven problem‑solving ability.
• Ability to develop systems, maintain records and meet deadlines reliably.

Required skills