HOA Assistant Manager

About the role

We are looking for an experienced HOA Assistant Manager to support day‑to‑day community operations and assist the HOA Community Manager with administrative, resident, and compliance tasks. This remote position ensures smooth community management and excellent homeowner service.

Key responsibilities

• Use the HOA platform to manage violations, collections, and compliance workflows.
• Track violations, send notices, maintain records, and communicate with homeowners about dues.
• Respond to homeowner and board inquiries via phone and email.
• Maintain and update records, reports, and financial logs within the HOA system.
• Handle scheduling, documentation, and internal coordination for smooth operations.
• Identify opportunities to improve administrative efficiency and automate repetitive tasks.
• Prepare and share violation logs, financial summaries, and collection reports.
• Collaborate with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence.

Required profile

• Minimum 2 years of experience in HOA or property management.
• Familiarity with HOA governing documents, community standards, and compliance.
• Strong written and verbal communication skills in English.
• Customer‑service orientation with conflict‑resolution abilities.
• Ability to work independently in a remote environment.

Required skills

• Experience with HOA or property management software such as Vantaca, CINC, AppFolio, Buildium, or similar.

What we offer

• Permanent work‑from‑home setup.
• Ongoing training and professional development opportunities.
• Collaborative and supportive work environment.
• Competitive salary.