Events Manager
Shangri-La Group · Cebu
Description du poste
About the role
We are seeking an enthusiastic Events Manager to lead and coordinate all local events at Shangri‑La Mactan, a premier 5‑star resort in Cebu. You will work closely with hotel departments to deliver memorable experiences that reflect our luxury brand and Asian hospitality.
Key responsibilities
- Plan, organise and execute a wide range of on‑site events, ensuring high‑quality service for every guest.
- Collaborate with hotel teams to develop innovative event concepts and resolve recurring operational issues.
- Engage with guests throughout the event lifecycle, seeking opportunities to enhance service and exceed expectations.
- Supervise, motivate and train event staff to achieve service standards and revenue targets.
- Maintain up‑to‑date knowledge of industry trends and market practices to keep the resort’s event offering competitive.
Required profile
- Passion for sales and marketing with a creative, out‑of‑the‑box mindset.
- Strong organisational abilities and experience working in a 5‑star hotel environment.
- Friendly, trustworthy leadership style and excellent interpersonal skills.
- Fluent written and spoken English; proficiency in the local language is a plus.
- Detail‑oriented, adaptable, and driven to implement change.
Required skills
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Shangri-La Group
Cebu