Data Annotator

About the role

The Emerging Technologies Enablement Team at Capital One is looking for a Data Annotator to support machine‑learning model development by reviewing, evaluating and annotating data. The role involves ensuring high‑quality, accurate and compliant data labeling for AI initiatives.

Key responsibilities

• Review and analyze AI‑generated responses for accuracy, clarity and relevance.
• Annotate data entries and conduct data research following Data Scientist instructions and Capital One guidelines.
• Help develop and refine annotation guidelines to maintain consistency and quality.
• Identify and report data quality issues or anomalies encountered during annotation.
• Manage workload efficiently, meeting deadlines across multiple requests.
• Collaborate with AI development teams and business lines to support process initiatives.
• Maintain subject‑matter expertise and support production workflow.

Required profile

• Bachelor’s degree or equivalent education and experience.
• Minimum 1 year of relevant experience in a BPO or similar environment.
• Strong communication, analytical and critical‑thinking abilities.
• Demonstrated results focus, teamwork and customer orientation.
• Ability to work autonomously with minimal supervision.
• Curiosity for learning and enthusiasm for shaping new ways of working.

Required skills

• Proficiency with spreadsheets.