Customer Service Representative – Healthcare Account (No Experience Required)

About the role

We are looking for enthusiastic college graduates or individuals who have completed at least 72 college units to join our healthcare account team as Customer Service Representatives. This entry‑level position offers the chance to start a career in the healthcare sector while developing strong communication and problem‑solving abilities.

Key responsibilities

• Handle inbound customer inquiries and concerns related to healthcare services.
• Provide accurate information and professional assistance in a courteous manner.
• Resolve issues efficiently while maintaining a positive customer experience.
• Document interactions and update customer records accurately.
• Coordinate with internal teams when necessary to address complex concerns.
• Uphold professionalism, empathy, and confidentiality in every interaction.

Required profile

• College graduate or at least 72 completed college units.
• Above‑average English communication skills.
• Strong customer service and interpersonal abilities.
• Good problem‑solving and critical‑thinking capabilities.
• Basic computer navigation and typing proficiency.
• Willingness to work onsite on a shifting schedule.

Required skills

• Basic computer navigation
• Typing

What we offer

• Competitive salary package
• Paid training
• HMO and government‑mandated benefits
• 13th month pay
• Career growth and development opportunities
• Supportive and professional work environment