This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Experience Ambassador
Globe Telecom · Cebu
Job description
About the role
The Customer Experience Ambassador will be the front‑line representative who creates a positive and memorable experience for Globe customers. You will guide customers toward the best Globe products and services, resolve issues, and support their journey across digital channels.
Key responsibilities
- Provide assistance and recommendations on Globe products and services to meet customer needs.
- Support customers in using digital channels through face‑to‑face digital assistance or education.
- Attend to sales and service requests, ensuring a smooth transaction process.
- Approve and process sales and service applications and related transactions in the system.
- Process payments for bills, purchases, and other transactions accurately.
Required profile
Required skills
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Globe Telecom
Cebu
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