This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Experience Ambassador
Globe Telecom · Taguig
Job description
About the role
Globe is looking for a Customer Experience Ambassador to help customers navigate digital channels and complete sales and service transactions. You will work directly with clients, providing guidance, support, and processing payments in a fast‑paced environment.
Key responsibilities
- Assist customers in using digital platforms through face‑to‑face digital assistance or education.
- Address sales and service needs, ensuring a smooth customer journey.
- Approve and process sales and service applications within the system.
- Handle payment processing for bills, purchases and other transactions.
Required profile
- Bachelor’s degree (any field).
- 3‑5 years of experience in sales or a customer‑facing role.
- Willingness to work varied shifts, including weekends and holidays.
- Basic technical proficiency with CRM tools, POS systems or online platforms.
- Strong interpersonal, communication and active‑listening abilities.
- Effective problem‑solving skills.
Required skills
- CRM tools
- POS systems
- Online platforms
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Globe Telecom
Taguig
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