Clinical Documentation Improvement Auditor – Night Shift (Onsite)

About the role

The Clinical Documentation Improvement (CDI) Auditor will lead quality‑assurance activities, audit clinical documentation and support CDI specialists. This position helps healthcare organizations improve documentation accuracy, streamline workflows and achieve better patient outcomes.

Key responsibilities

• Support development and continuous improvement of the Quality Assurance (QA) program, including workflow audits and process optimisation initiatives.
• Monitor and evaluate CDI team performance using productivity, quality and accuracy metrics.
• Provide coaching, mentoring, training and performance feedback to CDI specialists.
• Maintain accurate QA records, audit findings and educational documentation.
• Escalate quality or production issues to management and collaborate with training teams for continuous improvement.
• Partner with Operations, Training and HR to support onboarding, process improvements and client calibration sessions.
• Assist during client visits, internal audits and operational reviews by presenting quality metrics, training dashboards and performance updates.

Required profile

• Minimum 2 years CDI or coding audit experience in a BPO or healthcare organisation.
• At least 2 years acute‑care clinical experience in a hospital, preferably ICU or medical‑surgical units.
• Bachelor of Science in Nursing (BSN) and an active PRC Registered Nurse licence or USRN licence.
• Current professional certification such as CCDS, CDIP or CCS.
• Strong knowledge of Revenue Cycle Management, ICD‑10‑CM/PCS coding, MS‑DRG methodology and risk adjustment.
• Experience with hospital EMR systems (Epic, Cerner or Meditech).
• Excellent written and verbal English communication skills (minimum CEFR B2).

Required skills

• ICD‑10‑CM/PCS coding
• MS‑DRG methodology
• Risk adjustment
• Epic EMR
• Cerner EMR
• Meditech EMR
• Revenue Cycle Management (RCM)
• Microsoft Office applications

What we offer

• Above‑market compensation, performance bonuses and group life insurance.
• Healthcare coverage from day 1 for you and dependents.
• Paid time off with cash conversion.
• Collaborative, inclusive culture with company‑sponsored events.
• Flexible work arrangements to support work‑life harmony.
• Opportunities for continuous learning and career advancement.