Client Support Specialist – No BPO Experience Required
Foundever · Manila
Job description
About the role
We are looking for enthusiastic graduates to join our client support team in Manila. As a Client Support Specialist you will be the first point of contact for customers, ensuring they receive a seamless experience and timely resolutions.
Key responsibilities
- Respond to customer inquiries via phone, email or chat, providing accurate information.
- Handle escalated issues, coordinating with internal teams to achieve satisfactory outcomes.
- Document interactions and maintain up‑to‑date records in the support system.
- Continuously improve service quality by sharing feedback and suggestions.
Required profile
- Recent college graduate or K‑12 graduate.
- Strong communication skills in English.
- Willingness to work on‑site full‑time in Metro Manila.
- No prior BPO experience required.
Required skills
What we offer
- Fast‑track career progression.
- Skills and development programs.
- Comprehensive benefits for you and your family.
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Published 1 month ago
Expires 1 week from now
47 views · 0 interested
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Foundever
Manila