B2B Cold Caller / Appointment Setter

About the role

We are hiring experienced B2B Cold Callers / Appointment Setters to engage eCommerce business owners and decision‑makers, generate interest in our fraud prevention and shipping protection solutions, and book qualified sales appointments.

Key responsibilities

• Conduct outbound B2B cold calls to eCommerce merchants on Shopify and BigCommerce platforms.
• Introduce and explain our fraud prevention and shipping protection services professionally.
• Qualify prospects, identify business needs, and schedule qualified appointments for the sales team.
• Follow up with leads, maintain communication pipelines, and update CRM with accurate notes and activity.
• Meet daily and weekly appointment‑setting targets.

Required profile

• Previous B2B cold‑calling or appointment‑setting experience.
• Experience selling services to eCommerce companies is a strong advantage.
• Excellent English communication skills and confident phone presence.
• Strong objection‑handling and persuasion abilities.
• Ability to work independently, stay motivated, and meet targets.
• Reliable internet connection and a quiet work environment.
• Availability to work 10:30 AM – 6:30 PM EST on a full‑time basis.

Required skills

• CRM systems